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filler@godaddy.com
Signed in as:
filler@godaddy.com
RETURNS POLICY:
We stand behind everything we make and aim to deliver the highest of quality products. It's proof of our commitment to our valued customers. For change of mind returns, if you are not 100% satisfied with an item, you can return it within 30 days of having received your order. You will need to complete our returns form online and organise for the products to be sent back to our facility.
Your products will need to be returned in their original packaging.
Personalised product: As this product is customised to you we do not offer returns unless deemed faulty. If you're looking to return a faulty or incorrect item, please get in touch so we can get it sorted for you.
Our Returns Warehouse facility is located at:
GOLFA
152 Manly Road,
Manly West QLD 4179
Please note that this policy does not affect your statutory rights. For further information on those rights visit www.accc.gov.au.
FAULTY RETURNS:
Received a faulty product? We want to know. If you experience any issues with quality or performance of our products, we'll make it right, please contact our team.
REFUNDS:
Please allow for transit time from the moment you lodge your parcel to the time it arrives at our warehouse. We process your return within 48 business hours once we’ve received it.
Once approved, we’ll issue your refund back to the original bank or credit card account you used to make the purchase. This can take up to 14 days depending on your bank. The refund amount is displayed in your account against the date of your original purchase, and not on the day of the refund being issued to you.
If you do not receive your refund within 21 days, please contact our Customer Service team to check on the status.
We refund the full purchase price of the relevant product(s) returned to us excluding shipping charges (if any). Refunds will be given in the same form as the payment for the original purchase.
EXCHANGES:
At this time, we are not able to offer exchanges. If you would like to get an item in another size or colour, simply send back the item for a refund and place a new order.
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